Inspiring Action and Enthusiasm
Delivering long-standing results in a virus-fatigued and skeptical environment
Background
With a mission of protecting, maintaining, and improving the health of all Minnesotans, and the vision of all communities thriving and having what is needed to be healthy, the Minnesota Department of Health engaged our teams to raise awareness about the COVID-19 and Flu Vaccines.
Challenge
After two plus years of “covid-fatigue”, our goal was to raise awareness and prompt action among Minnesotans to receive their COVID-19 and flu vaccines. To do this, we needed to establish widespread connections across the state. But time was not on our side. Given the short timeframe of the ‘peak’ cold and flu season, we needed to do it efficiently and effectively.
Solution
We made our diagnosis and recognized several insights, including understanding the mindset of our audience.
- We worked to understand the mindset of our audience. Rather than trying to persuade those who were against the vaccine, we identified a sizable group who were pro-vaccine but undecided/under-motivated.
- We discovered the things holding this group were relatively minor. They needed either a basic question answered or simply a reminder.
- Special consideration was given to older adults, parents of younger children, and historically underserved communities where disparities often exist in vaccination rates.
- We targeted the state broadly with high-reach placements in TV and Radio, and digitally with Connected TV, online video, streaming radio, and social media. We also utilized culture-specific radio, digital, and pedestrian-level out-of-home placement targeting those audiences.
- Strong, upbeat, and decidedly positive messaging with vibrant visuals reassured answers to common questions and ensured maximum impact.
Results
This limited-timeframe campaign delivered long-standing results and earned a Bronze Award at the Northern Lights Awards Ceremony, an organization that recognizes outstanding work in Minnesota government, educational, and nonprofit communications.
- COVID-19 vaccination rates increased 28% statewide, with MN ranking 3rd among all states for COVID-19 vaccinations. The % of all adults who received an updated vaccine increased by 40%, with over 400,000 updated vaccinations.
- The team planned for approximately 118M impressions and delivered 124M. With the added impressions, the campaign reached more individuals at a higher frequency than originally planned.
- Continued optimization drove efficiency and proved effective with a Cost per Thousand (CPM) 25% lower than plan, with a whopping 60% of viewers watching the full video.
Services Included
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